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The Puerto Rico

Managed Services Leader

Let’s face it, fixing computers and keeping your network running is not rocket science…but it does require expertise, resources and time. Yet, what’s missing in most small to mid-size businesses in Puerto Rico is the the role of professional IT management (NOT the guy on call who has a screwdriver and a bag of spare parts or an employee’s millennial nephew who can sometimes fix things). We’re talking about professional IT management by technicians dedicated to the craft. Our Managed Services are purposely built to proactively maintain your IT infrastructure, day-to-day tech support, network security and ongoing technology strategy – all for one flat monthly fee.

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Our Services


IT Advice

Team work! Professional consulting and advice. We will always lean for best practices in the market and recognized vendors to advice your business.

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Patch Management

Patch management is one of the most important tasks for a healthy environment. Here we will assign risk levels to your system, automate open source patching, consolidate software versions, keep up with vendor patch announcements, mitigate patch exceptions and test patches before applying.


Disaster Recovery

Syslogic IT will include a strategy to ensure that all critical information is backed up. Identify critical software applications, data and the hardware required to run them. Prioritize hardware and software restoration. Document the IT disaster recovery plan as part of the business continuity plan. Maintain and support your disaster recovery platform.


Help Desk

Syslogic IT Help Desk brings established best practices to the way we manage our client’s incidents and service requests. Our help desk is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. It is used to demonstrate compliance and to measure improvement.



Proactive Monitoring

Proactive monitoring of your system helps business in anticipating incidents, being prepared, avoid potential problems. Proactive monitoring is ideal for business or data centers that can’t afford any downtime.



Documenting. We offer  analytics solutions in place to derive greater value for your organization. In other words, the ultimate goal for reporting and analysis is to increase sales and reduce costs. 

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For more information:

Schedule a meeting or a personalized demo with a solution consultant and see how Syslogic IT can transform your business.








Ave. Paraná 1651, San Juan PR. 00926




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Syslogic IT backup is a service in which the data and applications on a business's servers are backed up and stored on a remote server. Businesses best practice is to back up to the cloud to keep files and data readily available in the event of a system failure, outage or natural disaster. We also provide disaster recovery storing a copy of files or data to a separate storage location so that in the event those files are lost or damaged, they can be restored.


Syslogic IT security is a cloud-client security infrastructure that delivers global threat intelligence to protect our customers from online trending threats such as data stealing, spam, adware, trojan, worms, phishing attacks belong others. Our security effectively stops malware and zero-day threats at the moment of infection.


Syslogic IT Manage Service can remotely manage your company's IT infrastructure and/or end user systems on a proactive basis. In order for optimal cyber security, your protocols and the layers of your control environment need to comply with the latest standards. We will operate your system in accordance to the latest standards. This results in better cyber security and less risk or downtime for your business.

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Syslogic IT Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. With this technology you can work from anywhere having your desk phone accessible from your device’s android, iOS or computer.